I was watching the show Nanny 911 where a nanny comes to help a family with their kids. At first they show you what the problem is and then they try to fix it. The problem with this family was that there was too much yelling from the parents. Plus, the dad didn't help enough and so the mom was really stressed out. What bothered me the most was that the parents didn't listen to the kids, they only screamed of spoke harshly to them. No wonder they couldn't control them. You can't control kids when you're caotic yourself. The mom had an excuse, she works and then has to take care of the kids when she comes home and didn't get help from him. Where as the dad, he plays with the kids which is nice, but afterwards didn't want to listen to them anymore. Not even at the dinner table.
I think the dad should help out more and the parents should listen to their children more when the children are saying something. - As for getting the children to do what they need to do, the nanny suggested a reward system as an incentive, like when cleaning up the toys. The parents though I feel, should remember to not scream but speak calmy to their kids when they want them to do something.
Another thing that bothered me was that the parents had no idea how to resolve their children's conflicts. The way to help children with this is to listen to why they're upset and then get them to talk to each other and work it out.
And last but not least, the mom took things too personally. For example, her son was very upset and he told her that he hates her. I think, in her case, instead of having an ego, she should have understood that he's upset and was just saying stuff. I know words hurt, but we have to understand why the person is saying it instead of getting all upset.
I didn't see the end, but I hope that nanny fixed things up.